-No one spoke English, making talking to the staff very difficult when trying to communicate things such as having no towels, clean linen, pillows. -There was a problem with room as we had booked a triple room, we expected 3 single beds, but only recieved 2. -The staff lied to us, as they said they would charge as for 2 but they didnt. -The staff ruined the experience and should learn to speak to