. . . "You???ll be glad because every time you call, exchange email, or meet with one of us, you???ll feel like you???re the most important client we have and your project is the biggest thing we???re working on ??? because, to us, you are our most important client and your project, whether it???s one pre-owned desk for your home office, or 1,000 workstations for a new office, is the biggest project we??" .