. . "ommunications call center interfaceUS7086007May 26, 2000Aug 1, 2006Sbc Technology Resources, Inc.Method for integrating user models to interface designUS7106329Sep 30, 1999Sep 12, 2006Battelle Memorial InstituteMethods and apparatus for displaying disparate types of information using an interactive surface mapUS7113954Nov 10, 2003Sep 26, 2006Entrleva, Inc.System and method for generating a taxonom" . .