. . . . . " supports features such as address translation, call setup, call answering, call dropping, and caller ID. [1369] Provides interface to carrier networks for call delivery and call-related messaging [1370] Message mapping [1371] Translates device-specific communication to generic API and/or message set [1372] CTI products can be divided into the following categories: [1373] CTI Platform-Specific Pro" . .