<http://webisa.webdatacommons.org/prov/456023392>	<http://www.w3.org/ns/prov#wasDerivedFrom>	<http://webisa.webdatacommons.org/178379802> .
<http://webisa.webdatacommons.org/178379802>	<http://www.w3.org/ns/prov#value>	"The book is littered with examples of businesses big and small that are leading the way in exceptional customer experience both online and offline." .
<http://webisa.webdatacommons.org/178379802>	<http://www.w3.org/ns/prov#wasQuotedFrom>	<spiderworking.com> .
<http://webisa.webdatacommons.org/178379802>	<http://www.w3.org/1999/02/22-rdf-syntax-ns#type>	<http://www.w3.org/ns/prov#Entity> .