"Understanding Users through Brand Research: an Interview with Mitch McCasland Sep 18, 2002Mitch McCasland of Brand Inquiry Partners is an expert in brand strategy and Account Planning and has worked with such clients as Proctor & Gamble, Dr. Pepper/Seven-Up, and Verizon/GTE. UIE's Christine Perfetti recently sat down with Mitch to talk about how Account Planning techniques can benefit designers." . . . . .