<http://webisa.webdatacommons.org/prov/165215276>	<http://www.w3.org/ns/prov#wasDerivedFrom>	<http://webisa.webdatacommons.org/328498135> .
<http://webisa.webdatacommons.org/328498135>	<http://www.w3.org/ns/prov#value>	"Doing so is much more difficult than bolstering customer loyalty by taking such actions as saying you are sorry and addressing an issue to the best of your ability when the company makes a mistake or delivers a poor customer experience." .
<http://webisa.webdatacommons.org/328498135>	<http://www.w3.org/1999/02/22-rdf-syntax-ns#type>	<http://www.w3.org/ns/prov#Entity> .
<http://webisa.webdatacommons.org/328498135>	<http://www.w3.org/ns/prov#wasQuotedFrom>	<dmnews.com> .