"Members who are covered (as plans enroll or renew beginning January 1, 2015) receive care virtually from their own doctor or from a doctor at our national provider service, Teladoc??.Covered members can get care via phone call, online video, or other online media at least as easily as they walk into an office and get care face to face.To find out more about Virtual Care, contact your Premera sales" . . . . .