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<http://webisa.webdatacommons.org/349947627>	<http://www.w3.org/ns/prov#value>	"e: Presentations + Posters By: YAMAGUCHI, Haruo (Yamaguchi Pharmacy, Suita-city, Osaka, Japan)Co-author(s): OKADA, H. (National Hospital Organization Kyoto Medical Center, Kyoto, Japan)NAKAGAWA, Y. (Plon Company, Kobe, Japan)SAKANE, N. (National Hospital Organization Kyoto Medical Center, Kyoto, Japan)Abstract:[Background] Customer satisfaction is an important parameter for assessing the quality o" .