. . . . . . " person or entity; (c) using manual or automated software, devices, scripts, robots or other means or processes to access, \"scrape, crawl or \"spider any pages contained in the site; (d) introducing viruses, worms, software, Trojan horses or other similar harmful code into the site; (e) interfering or attempting to interfere with the use of the site by any other user, host or network, including" .