<http://webisa.webdatacommons.org/403369371> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/ns/prov#Entity> . <http://webisa.webdatacommons.org/403369371> <http://www.w3.org/ns/prov#wasQuotedFrom> <cuny.edu> . <http://webisa.webdatacommons.org/prov/290811681> <http://www.w3.org/ns/prov#wasDerivedFrom> <http://webisa.webdatacommons.org/403369371> . <http://webisa.webdatacommons.org/403369371> <http://www.w3.org/ns/prov#value> "Complaints should be in writing whenever possible, including in cases where the complainant is seeking an informal resolution." .