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  • Possibly the most commonly used CTI standard is TAPI. TAPI supports ???First Party Control???, which allows a computer 221 or device 10 connected, via a network connection such as TCP/IP or Internet, to a TAPI server with CTI drivers, such as the controller 225, to perform many of the functions available to a telephone set 217, such as originating/dialing telephone calls, performing call transfers
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