York, 1985-87; editorial production manager, McGraw-Hill Publishing Co., New York, 1987-92; various positions including president of digital solutions and chief technology officer, R.R. Donnelley & Sons Co., Chicago, 1992-2012.Strong suit: Identifying what a company does well and leveraging that into new businesses.Resume gap: Follett is the first privately held company Ms. Schneider has worked at