Location and customer satisfaction Customer???sa3sfac3on???of???IT???Services Type Satisfaction (%) 2008 Sameshore 82.4 Nearshore 81.5 Outsourcing 61.1 Offshoring 33.3 ?????? Customers of the companies offering IT services are more satisfied when they are working by companies relatively close (proximity and time zone) ?????? Therefore Mexico is the ideal supplier to markets such as USA, Canada and