Maybe it will show up on the Feb. 2013 bill.actions ?? 2013-Feb-1 3:18 pm ?? lilstone87join:2009-04-09Portsmouth, VAkudos:3 lilstone87 reply to CoxTech1 reply to CoxTech1 said by CoxTech1:That did happen in most cases however there are situations where the customer has a contract or the account is locked for perhaps a billing or other issue that would not have been updates automatically.