system. stephanie gosk has more. >> reporter: good evening, well, the mayor of this town and 22 other mayors have already written a letter quoting that the efforts to restore power is a failure. then as the nor'easter blows in, an additional 120,000 customers in new york and new jersey are in the dark. and the anger is growing. this family keeps pumping, but the water keeps coming. 4,000 gallons s