shel` be right mate, just wrap it in duck tape! right? sarcasm aside, im speechless. ducktape, stripped wires.. i suppose atlest they used cat5 and not twine? why they showed up, not even suited up, no tools or anything further pushes the point of a new low. clearly the experienced tech needs to go back and get some real training too, how this tech was even considered ready for training is a joke.