I was interested to see what the Crossroads West Midlands service now looks like, so I followed the link to the <a href="http://www.crossroads-wm.org.uk/">http://www.crossroads-wm.org.uk/</a> address ??? and, rather than a service providing access to a database of cultural heritage resources in the West Midlands, I found a page full of links to services such as golf, gambling, estate agents, motor insurance, etc.