My VoIP test results were to BostonThanks Mundy and Steve for your replies!My Voip test results were to Boston - the results from Boston to me were perfect (score was 4.4).I tried a couple of things like you suggested:1. reset the RT31P2 for 30sec2. disconnected everything except for a computer that is plugged in directly to the P23. ran the Voip test again.This time the results are a bit more mix