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An Entity of Type : prov:Entity, within Data Space : webisadb.webdatacommons.org associated with source dataset(s)

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  • processes such as Incident and Change Management ??? as well as the Service Desk function Provides a common language, guidelines for the establishment of roles, responsibilities and skills requirements Increases productivity of Business and Customer staff because of more reliable and available IT services Lowers the cost of delivering services Enables customer expectation setting and satisfaction
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