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| - Indrani Medhi, Somani Patnaik, Emma Brunskill, S.N. Nagasena Gautama, William Thies, and Kentaro Toyama, Designing Mobile Interfaces for Novice and Low-Literacy Users, in ACM ToCHI, vol. 18, no. 1, ACM Transactions on Computer-Human Interaction, April 2011.While mobile phones have found broad application in bringing health, financial, and other services to the developing world, usability remains a
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