I have to say I use Tripadvisor for e-v-e-r-y-t-h-i-n-g and was a bit hesitant after reading all of the reviews, regardless, most of the reviews have a lot of truth to them, you just need to go, experience it yourself and ENJOY ALL the RIU has to offer.We arrived at the airport after a non-stop flight from Chicago, security and customs arriving were a breeze...We booked our vacation through Apple