gan developing a glitch where I would intermittantly lose picture.I contacted ACERs on line support (marginally useless) and then their phone tech support (TOTALLY Useless and incomprehensible..thing outsourcing th movie)The laptop has been at Tyler Texas 3 weeks now..NO response, no indication of whether it is been repaired or not.It was then (hindsight being the proverbial 20/20) I went on line and