I unfortunately work with the expensive suites (BO/Crystal/Cogno) but feel very vindicated about this re OS.For the past 4 years I have been trying to convey the exact premise that you promote - BI is a service not an aplication.I have spent many hours of personal time installing the likes of Pentaho / SpagoBI / Jasper / Mondrian etc, in my own time to try an convince quite a few big organisations