Designing Mobile Interfaces for Novice and Low-Literacy UsersIndrani Medhi, Somani Patnaik, Emma Brunskill, S.N. Nagasena Gautama, William Thies, and Kentaro Toyama April 2011AbstractWhile mobile phones have found broad application in bringing health, financial, and other services to the developing world, usability remains a major hurdle for novice and low-literacy populations.