See GAO-03-561.10 11Eligible surveyors are those who had conducted at least one health survey of a nursing home in fiscal year 2006 or 2007 and for whom we could obtain an e-mail or other address from their state survey agency.Page 3GAO-10-70 Understatement of Nursing Homes' Serious Care Problems nationally, with the exception of Pennsylvania. 12 Fifty state agency directors responded to the secon