We are not on the clock, so you can talk as long as you want, and call us whenever you need.To join, call us on 01992 822 829 - offer ends on 29 May or read our guide for more details.Using guarantees and warrantiesMany products, such as electrical goods, are sold with a manufacturer's guarantee (or warranty), often for a year.Guarantees are a contract between you and the manufacturer and the manuf